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Account Deletion

Request permanent deletion of your game account and data

You can request deletion of your game account and associated personal data at any time. We process requests in line with our Privacy Policy. Select the game your account belongs to below, and we'll show you the right support email.

Step 1 — Select your game

What to include in your email

  • Your player code or account ID (shown in the game Settings)
  • The platform you play on (iOS or Android)
  • The email linked to your social login (Google, Facebook, or Apple), if you use one
  • Confirmation that you want your account and associated data deleted

What happens next

  • We verify your request and may ask for additional information to protect your account.
  • After verification, we delete or anonymize personal data unless we must retain some information for legal, security, fraud-prevention, or accounting reasons (see our Privacy Policy, Section 11 & 13).
  • Deleting your account is permanent — progress, purchases, and virtual items cannot be restored.
  • Uninstalling the app alone does not delete server-side account data.

Need help?

For general privacy rights and regional disclosures, see our Privacy Policy. For any other question, contact info@mobiza.com.tr.

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