Privacy Policy

Last updated: July 17, 2026 · Effective date: July 17, 2026

1. Introduction

This Privacy Policy explains how Mobiza Teknoloji, operating under the brand name Mobiza Games ("Mobiza", "we", "us", or "our"), collects, uses, discloses, stores, and protects personal information when you use our mobile games and related online services (collectively, the "Services"), including our mobile applications for iOS and Android, this website at https://mobizagames.com, and any support channels that link to this Policy.

Mobiza Teknoloji (Mobiza Games) is the data controller for personal information processed in connection with the Services, unless otherwise stated in this Policy. This Policy applies to all of our games and services.

Contact details

Legal entity	Mobiza Teknoloji
Brand / trade name	Mobiza Games
Website	https://mobizagames.com
Email	info@mobiza.com.tr
Phone	+90 850 307 90 23
Address	Osmangazi, Bursa, Türkiye
Tax ID (VKN)	1280527561
Tax Office	Uludağ Vergi Dairesi
DUNS	751143161

If you have questions about this Policy or wish to exercise your privacy rights, contact us at info@mobiza.com.tr.

This Policy is designed to comply with applicable privacy and data protection laws, including:

the General Data Protection Regulation (GDPR) and applicable EU member state laws;
the UK GDPR and Data Protection Act 2018;
the Turkish Personal Data Protection Law (KVKK – Law No. 6698);
the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) and other applicable U.S. state privacy laws;
the Personal Information Protection Act (PIPA) of the Republic of Korea;
the Act on the Protection of Personal Information (APPI) of Japan;
platform rules of Apple App Store, Google Play, and applicable advertising/consent frameworks.

Where local law grants you rights or imposes obligations that differ from this Policy, we will honor those mandatory requirements.

2. Scope

This Policy applies to personal information we process when you:

download, install, launch, or play any of our games;
create or use a game account or device-based player profile;
connect a social login (Google, Facebook, or Apple / Game Center);
participate in leaderboards, friends, or team features;
send or receive in-game chat or team messages;
make in-app purchases or restore purchases;
receive push or local notifications;
view advertisements;
contact customer support;
visit this website or any service that references this Policy.

This Policy does not apply to third-party websites, app stores, social networks, ad networks, or payment processors that have their own privacy practices. Those services are governed by their respective policies.

3. Important Notice About Children

Our games are intended for a general audience and are not directed to children under 13 years of age (or the minimum age required in your country, if higher).

We do not knowingly collect personal information from children below the applicable minimum age without verifiable parental consent where required by law (including COPPA in the United States and equivalent rules elsewhere).

If you believe we have collected personal information from a child without appropriate consent, contact us at info@mobiza.com.tr and we will take appropriate steps to delete such information.

If you are a parent or guardian and allow a minor to use our Services, you are responsible for the minor's use and for ensuring that such use complies with this Policy and applicable law.

4. Information We Collect

We collect information in three ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.

4.1 Information You Provide

Depending on how you use our games, we may collect:

Account and profile information: display name, username/player code, avatar selection, language preferences, and other profile settings you choose.
Social login information: if you choose to link Google, Facebook, or Apple / Game Center, we may receive identifiers, email address (if provided by the platform), display name, profile photo URL, and authentication tokens necessary to verify your account.
Team and social content: team names/descriptions, team chat messages, friend requests, and reports you submit about other users.
Support communications: information you send when contacting support, including email address, message content, screenshots, and player/account identifiers.
Purchase-related information: product identifiers, transaction IDs, purchase tokens/receipts, platform (iOS/Android), and purchase metadata needed to validate and deliver virtual items or subscriptions.

We do not require you to create a separate Mobiza account with an email/password to play. You may play using a device-based profile, and social login is optional.

4.2 Information Collected Automatically

When you use our games, we and our service providers may automatically collect:

Device and app identifiers: device installation ID, player ID, and platform-specific identifiers needed for gameplay sync, fraud prevention, and account recovery.
Device and technical data: device model, operating system and version, app version/build number, platform (iOS/Android), install source/store, browser type, language, locale, time zone, network state, IP address, and user agent.
Gameplay and progress data: levels completed, scores, currency, items, progress, entitlements, event logs, leaderboard rank, team membership, and other in-game activity needed to operate the games.
Usage and analytics data: app opens, screen views, feature interactions, session information, and other aggregated or pseudonymous usage statistics.
Advertising data: ad impressions, ad interactions, consent status, and advertising identifiers (such as IDFA on iOS where permitted, and Google Advertising ID on Android).
Push notification data: messaging token, notification delivery/open events, and notification preferences.

We do not request access to your device camera, microphone, contacts, photo library, or precise GPS location.

Country/region information may be inferred from your device locale and used for regional features. This is not precise geolocation tracking.

4.3 Information from Third Parties

We may receive information from:

Apple App Store / Google Play: purchase validation data, subscription status signals, and refund/chargeback notifications.
Google, Facebook, and Apple: authentication and profile information when you choose social login.
Advertising partners: measurement and fraud-prevention signals consistent with your consent and device settings.
Moderation and safety systems: reports submitted by other users regarding your conduct or messages.

5. How We Use Information

We use personal information for the following purposes:

Purpose	Examples
Provide and operate our games	Creating and syncing player profiles, saving progress, enabling levels, teams, chat, friends, and leaderboards
Authenticate and secure accounts	Device authentication, social account linking, fraud prevention, abuse detection, enforcing moderation actions
Process purchases	Validating in-app purchases, delivering virtual currency/items, subscriptions, and entitlements
Show advertisements	Displaying banner, interstitial, rewarded, native, and app-open ads where permitted
Analytics and improvement	Measuring performance, understanding feature usage, debugging, and improving gameplay
Communications	Sending push/local notifications about events, teams, and service updates where permitted
Customer support	Responding to requests, troubleshooting, and resolving disputes
Legal compliance	Complying with law, responding to lawful requests, enforcing our Terms, protecting rights and safety
Consent management	Recording acceptance of legal terms and ad/consent choices

We do not use your personal information to make solely automated decisions that produce legal or similarly significant effects about you, except where permitted by law and disclosed to you.

6. Legal Bases for Processing (EEA, UK, and Similar Jurisdictions)

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction requiring a legal basis, we rely on the following:

Legal basis	Processing activities
Performance of a contract	Providing our games, syncing progress, processing purchases, operating social/team features you choose to use
Legitimate interests	Security, fraud prevention, analytics, service improvement, non-intrusive advertising where permitted, enforcing Terms, and defending legal claims
Consent	Personalized advertising/tracking where required, optional notifications, and optional social features where consent is required
Legal obligation	Tax, accounting, regulatory, and law-enforcement obligations
Vital interests / public interest	Rare cases involving safety or serious misconduct

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect prior lawful processing.

7. Advertising, Analytics, and Tracking

7.1 Analytics

We use analytics services (such as Google Firebase Analytics) to understand how our games are used (for example, app opens, screen views, and gameplay events). Analytics providers may process device/app identifiers and usage data according to their policies.

7.2 Advertising

We may use advertising partners such as Google AdMob and Yandex Mobile Ads for banner, interstitial, rewarded, native, and app-open ads.

Ad partners may use cookies, SDKs, device identifiers, and similar technologies to deliver ads, measure performance, and prevent fraud. Where required by law, we request your consent before personalized advertising/tracking (including through Google's User Messaging Platform and iOS App Tracking Transparency).

You can manage ad personalization through:

in-game privacy/consent settings where available;
your device settings (limit ad tracking / reset advertising ID);
Google ad settings and partner opt-out tools where applicable.

Non-personalized ads may still be shown if you decline personalized advertising.

7.3 Push Notifications

With your permission, we send push notifications and local scheduled notifications (for example, reminders and event updates). You can disable notifications in device settings.

8. Social Features, Teams, and User Content

If you use friends, leaderboards, teams, or chat:

your display name, avatar, scores, team affiliation, and certain gameplay stats may be visible to other players;
team chat messages and related messages are stored on our servers and visible to team members;
other players may report messages or conduct, and our moderation systems may review content and apply penalties (such as mute or suspension);
if you link Facebook, friend-matching features may use Facebook friend data as permitted by Facebook and your settings.

Do not share sensitive personal information in chat or public profile fields. You are responsible for content you submit.

9. How We Share Information

We do not sell your personal information for money. We may share information in the following circumstances:

9.1 Service Providers

We use trusted processors that help us operate our games, such as providers for cloud hosting, analytics, advertising, push notifications, app store purchase validation, customer support tools, and security/fraud prevention. These providers may access personal information only to perform services for us under contractual confidentiality and data protection obligations.

9.2 Social Login Providers

If you use Google, Facebook, or Apple login, those companies process information under their own privacy policies. We receive only the data needed to authenticate and link your game account.

9.3 Legal and Safety Disclosures

We may disclose information if we believe in good faith that disclosure is necessary to comply with law, enforce our Terms, detect/prevent fraud, or protect rights, property, or safety.

9.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred subject to this Policy or a successor policy with notice as required by law.

9.5 With Your Direction

We may share information when you direct us to do so or when necessary to complete a transaction you request.

10. International Data Transfers

Mobiza Teknoloji (Mobiza Games) is based in Türkiye. Our service providers may process data in Türkiye, the European Union, the United States, and other countries where they operate. When we transfer personal information internationally, we implement appropriate safeguards as required by applicable law, such as Standard Contractual Clauses, adequacy decisions, contractual and technical security measures, and data processing agreements with vendors.

11. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.

Data category	Retention approach
Active player profile and gameplay data	While your account/profile is active and for a reasonable period afterward
Team chat and moderation records	As needed for team functionality, safety, dispute resolution, and legal compliance
Purchase/transaction records	As required for accounting, tax, fraud prevention, and consumer protection (often several years)
Analytics logs	For a limited period according to provider settings and our internal policies
Support tickets	As long as needed to resolve the issue and maintain support history
Push tokens	Until you disable notifications, uninstall the app, or we invalidate the token

When information is no longer needed, we delete or anonymize it in accordance with our retention schedule and legal obligations.

12. Security

We use administrative, technical, and organizational safeguards to protect personal information. Meta Platform Data is encrypted in transit using TLS 1.2 or later and at rest using industry-standard encryption. Access tokens and other sensitive authentication data are protected through access controls and encrypted storage, alongside logging, monitoring, and vendor security reviews where appropriate.

No method of transmission or storage is completely secure. You use our Services at your own risk. Please protect your device and linked social accounts.

13. Your Privacy Rights

Depending on your location, you may have some or all of the following rights:

Access – request confirmation and a copy of personal information we hold about you;
Rectification – request correction of inaccurate information;
Erasure – request deletion of personal information, subject to legal exceptions;
Restriction – request limited processing in certain circumstances;
Portability – receive personal information in a structured, commonly used format where applicable;
Objection – object to processing based on legitimate interests;
Withdraw consent – where processing is based on consent;
Opt out of sale/sharing/targeted advertising – for U.S. residents where applicable;
Non-discrimination – we will not discriminate against you for exercising privacy rights;
Lodge a complaint – with a supervisory authority or regulator.

13.1 How to Exercise Your Rights

Email info@mobiza.com.tr with your request type, the name of the game your request relates to, your player/account identifier if available, and sufficient information to verify your request. We may need to verify your identity before responding and will respond within the timeframe required by applicable law.

13.2 Account and Data Deletion

You may request deletion of your game account and associated personal data through our account deletion page, which routes your request to the correct support team for each game. Upon verified request, we will delete or anonymize personal information unless retention is required for legal, security, fraud-prevention, or accounting purposes. Some information may remain in backups for a limited period or in aggregated/anonymized form. Uninstalling an app does not automatically delete server-side account data.

13.3 EEA/UK Representative

Mobiza Teknoloji is established in Türkiye. If and when required under Article 27 GDPR/UK GDPR, we will appoint an EU/UK representative and publish their contact details here.

13.4 Türkiye (KVKK)

Under KVKK, you may apply to Mobiza Teknoloji regarding your personal data. Requests may be submitted to info@mobiza.com.tr or +90 850 307 90 23. We will handle applications under KVKK within statutory periods.

Data Controller (Veri Sorumlusu): Mobiza Teknoloji (Mobiza Games)
Osmangazi, Bursa, Türkiye
Website: https://mobizagames.com
Email: info@mobiza.com.tr
Phone: +90 850 307 90 23
Tax ID (VKN): 1280527561
Tax Office: Uludağ Vergi Dairesi
DUNS: 751143161

13.5 United States (CCPA/CPRA and State Laws)

California and certain other U.S. state residents may have additional rights regarding access, deletion, correction, and opt-out of sale/sharing of personal information and targeted advertising. We do not sell personal information for money. You may opt out of sharing for cross-context behavioral advertising by contacting us and using device/ad platform controls.

13.6 Republic of Korea (PIPA)

For users in Korea, you may request access, correction, deletion, suspension of processing, and withdrawal of consent by contacting info@mobiza.com.tr.

13.7 Japan (APPI)

For users in Japan, you may request disclosure, correction, suspension of use, deletion, and suspension of third-party provision by contacting info@mobiza.com.tr.

14. Third-Party Links and Services

Our Services may contain links to third-party websites or services (for example, app stores or social networks). We are not responsible for their privacy practices. Review their policies before providing personal information.

15. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will provide notice through our games, our website, or other appropriate means as required by law. The "Last updated" date at the top indicates the latest revision.

16. Contact Us

Mobiza Teknoloji (Mobiza Games)
Osmangazi, Bursa, Türkiye
Website: https://mobizagames.com
Email: info@mobiza.com.tr
Phone: +90 850 307 90 23
Tax ID (VKN): 1280527561
Tax Office: Uludağ Vergi Dairesi
DUNS: 751143161

For privacy-related requests, include "Privacy Request" in the subject line and provide your country of residence and player/account identifier if available.

Back to Mobiza Games